Back-of-house and front-of-house positions require fundamentally different approaches to job descriptions, yet many restaurant managers use the same generic template for all roles. Understanding the unique motivations, concerns, and priorities of BOH and FOH candidates is crucial for attracting the right people and reducing turnover. The key is crafting descriptions that speak directly to what each type of candidate values most in their work environment.
Back-of-house job descriptions should emphasize the technical aspects of the work and the opportunity to develop culinary skills. BOH candidates are often motivated by the chance to learn new techniques, work with quality ingredients, and contribute to the creative process of food preparation. Highlight the specific equipment they'll work with, the types of cuisine they'll prepare, and any opportunities for skill development or advancement.
Physical requirements and working conditions should be clearly stated in BOH job descriptions. Kitchen work is physically demanding, and candidates need to understand what they're signing up for. Be specific about lifting requirements, standing for long periods, and working in hot environments. This transparency helps filter out candidates who can't handle the physical demands while attracting those who thrive in fast-paced kitchen environments.
Front-of-house job descriptions should focus on customer interaction, earning potential, and the social aspects of the work. FOH candidates are often motivated by the opportunity to meet people, earn good tips, and work in a social environment. Emphasize the customer service aspects of the role, the potential for tips, and the opportunity to develop communication and sales skills.
Schedule flexibility is particularly important for FOH job descriptions. Many FOH workers are students, artists, or have other commitments that require flexible scheduling. Be clear about your scheduling needs while highlighting any flexibility you can offer. This transparency helps attract candidates whose availability aligns with your needs.
HeyHire provides specialized job description templates for both BOH and FOH positions, helping you craft descriptions that attract the right candidates for each role type. Our platform understands the unique challenges of restaurant hiring and provides tools specifically designed for hospitality environments.
The language and tone of your job descriptions should match the culture of your restaurant and the type of candidate you're trying to attract. A fine dining restaurant might use more formal language, while a casual establishment might use a more relaxed, friendly tone. This consistency helps candidates understand what to expect and attracts people who will fit well with your restaurant's culture.
Finally, both BOH and FOH job descriptions should clearly communicate your restaurant's values and what makes working there special. Whether it's your commitment to local ingredients, your innovative menu, or your supportive team environment, these unique aspects help attract candidates who share your values and are more likely to stay long-term.