East Austin Hotel
Austin, TX
Located in the heart of East Austin, East Austin Hotel is a locally loved boutique stay known for its mid-century design, rooftop views, and relaxed, community-driven atmosphere. Attached to the property is Second Bar + Kitchen, a lively neighborhood restaurant serving up creative New American fare and craft cocktails. Heading into their busiest season, both the hotel and restaurant teams needed to fill critical roles quickly without compromising on quality or culture. They partnered with HeyHire to simplify hiring, reach reliable local talent, and stay organized from start to finish.
Key Results
The Challenge & Solution
How HeyHire helped East Austin Hotel overcome their hiring challenges and achieve remarkable results.
The Challenge
With multiple departments hiring at once (front desk, housekeeping, kitchen, and bar), the East Austin Hotel team needed a steady flow of qualified applicants across a variety of roles. Traditional job boards brought in too much noise and not enough fit. Managers found themselves sorting through endless resumes, chasing no-shows, and struggling to track progress between the hotel and restaurant sides of the business. They needed a platform that could keep hiring simple, local, and personal.
The Solution
HeyHire gave East Austin Hotel and Second Bar + Kitchen one shared platform to manage all hiring activity. Job postings automatically reached nearby hospitality professionals, while built-in texting and tracking tools helped managers move candidates from apply → interview → hire with ease. Whether they were hiring a front desk agent or a line cook, HeyHire made it easy to identify the right applicants fast and keep communication flowing.
How HeyHire Transformed Their Hiring Process
A step-by-step look at how East Austin Hotel leveraged HeyHire's platform to achieve their hiring goals.
QR Code Job Posters
East Austin Hotel used QR-code-powered job posters and banners posted in their lobby, on social media, and through local hospitality networks. This approach generated significant interest from local candidates who were excited about joining their boutique hotel and restaurant team.
💡 Pro Tip: Leverage your hotel's unique atmosphere and location to attract candidates who appreciate boutique hospitality.
Organized Candidate Filtering
As applications poured in from both hotel and restaurant positions, the management team received instant text notifications and could review candidate profiles, experience levels, and availability all in one organized dashboard. This unified approach helped them efficiently manage hiring across multiple departments.
📊 Result: 144 total applicants across all departments
Having one platform for both hotel and restaurant hiring was a game-changer. We could see all our candidates in one place and coordinate interviews across departments without any confusion.
Streamlined Interview Process
The platform's built-in communication tools allowed the hotel and restaurant management teams to schedule interviews, send reminders, and coordinate with candidates across all departments without leaving the app. This streamlined approach reduced the time from application to hire to just 5 days on average.
⚡ Impact: 5-day average time from application to hire
The streamlined process meant we could hire quality people quickly without compromising on our boutique standards. We filled every essential role in under four months.
Benefits Achieved
The tangible improvements and advantages that East Austin Hotel experienced with HeyHire.
Comprehensive Applicant Pool
144 total applicants across all departments
High-Quality Interview Process
67 interviews scheduled with 96% show-up rate
Reduced Training Time
70% reduction in time spent reviewing unqualified candidates
Integrated Hiring System
Unified platform for both hotel and restaurant hiring
The Numbers Tell the Story
Concrete data showing the impact of HeyHire on East Austin Hotel's hiring efficiency and business growth.
Hiring Results
What They're Saying
Real feedback from the East Austin Hotel team about their experience with HeyHire.
"HeyHire made hiring smoother than ever. We didn't get flooded with applicants—we got just the right amount, and almost everyone we interviewed was a great fit. It took the stress out of the process."
Management Team
Hotel Leadership
East Austin Hotel
Looking Forward
The impact of HeyHire and what the future holds for East Austin Hotel.
Conclusion
By focusing on quality over quantity, East Austin Hotel and Second Bar + Kitchen built reliable, hospitality-driven teams in under four months. With HeyHire, they filled every essential role quickly, stayed organized, and created a more efficient hiring process that matched their boutique brand's personality.
Looking Ahead
With their proven success using HeyHire, East Austin Hotel and Second Bar + Kitchen now have a reliable system for seasonal hiring and staff turnover. The platform's ability to deliver quality over quantity candidates ensures they can maintain their boutique brand standards while scaling their teams efficiently for future growth and expansion opportunities.
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