Front Desk Associate Job Posting Templates

Front Desk Associate – Gym | [BUSINESS_NAME]

ABOUT THE ROLE:
You're the first face members see when they walk into [BUSINESS_NAME] in [LOCATION]. Your job is to make every check-in feel like a welcome home. Success looks like: members knowing your name, smooth check-ins even during the 5pm rush, and prospects who sign up because you made them feel like they already belong.

RESPONSIBILITIES:
- Greet and check in members using gym management software
- Answer phones, respond to inquiries, and schedule tours
- Give facility tours to prospective members
- Process membership sign-ups and payment updates
- Maintain a clean and organized front desk and lobby area
- Handle lost and found, towel service, and amenity restocking
- Communicate class schedules and gym updates to members
- Assist with opening and closing procedures

REQUIREMENTS:
- Customer service experience preferred
- Friendly, approachable, and professional demeanor
- Comfortable with computer systems and data entry
- Ability to multitask during busy periods
- Interest in health and fitness is a plus
- Flexible availability including early mornings and evenings

SCHEDULE: [SCHEDULE]
PAY: [PAY_RANGE] per hour
BENEFITS: Free gym membership, [BENEFITS]

WEEK 1 EXPECTATIONS:
Learn the check-in system, memorize the tour script, and complete your first 5 solo tours.

HOW TO APPLY:
Apply at [APPLY_LINK] or stop by the front desk and ask for [HIRING_MANAGER_NAME].

Apply now or book a call with us to learn more!
[APPLY_LINK]

Studio Concierge / Front Desk | [BUSINESS_NAME]

ABOUT THE ROLE:
At [BUSINESS_NAME] in [LOCATION], the front desk sets the tone for the entire experience. We need someone who radiates warmth, stays organized, and makes every member feel like a VIP. Success looks like: a lobby that feels welcoming, a booking system that runs flawlessly, and members who look forward to seeing you.

RESPONSIBILITIES:
- Welcome members and create a premium check-in experience
- Manage class bookings, waitlists, and cancellations
- Process retail sales for studio merchandise
- Prepare the studio between classes (towels, water, amenities)
- Handle member account updates and billing inquiries
- Coordinate with instructors on class needs
- Maintain studio cleanliness and ambiance

REQUIREMENTS:
- Hospitality, retail, or customer service experience
- Polished, professional appearance
- Proficiency with booking/scheduling software (MindBody, etc.)
- Strong communication and organizational skills
- Passion for wellness and community
- Reliable and detail-oriented

SCHEDULE: [SCHEDULE]
PAY: [PAY_RANGE] per hour
BENEFITS: Free classes, retail discount, [BENEFITS]

WEEK 1 EXPECTATIONS:
Learn the booking platform, memorize the class schedule, and manage your first full shift solo.

HOW TO APPLY:
Apply at [APPLY_LINK].

Apply now or book a call with us to learn more!
[APPLY_LINK]

Part-Time Front Desk (Weekends) | [BUSINESS_NAME]

ABOUT THE ROLE:
[BUSINESS_NAME] in [LOCATION] needs weekend front desk help. If you're friendly, reliable, and interested in fitness, this is a great way to get started. Success looks like: smooth weekend operations, happy members, and earning the trust to take on more hours.

RESPONSIBILITIES:
- Check in members and answer phones
- Give tours to walk-in prospects
- Keep the front desk and lobby clean
- Assist with class check-ins and retail sales
- Handle basic member questions and concerns
- Support weekend events and promotions

REQUIREMENTS:
- Weekend availability (Sat and/or Sun)
- Friendly and approachable personality
- Comfortable with basic computer tasks
- Reliable and punctual
- Interest in fitness or wellness

SCHEDULE: Part-time: Weekends, [SCHEDULE]
PAY: [PAY_RANGE] per hour
BENEFITS: Free gym membership, [BENEFITS]

WEEK 1 EXPECTATIONS:
Learn the check-in system and tour script. Shadow a senior associate on Saturday.

HOW TO APPLY:
Apply at [APPLY_LINK].

Apply now or book a call with us to learn more!
[APPLY_LINK]