Making the leap from server to manager is one of the most common career progressions in hospitality—but it's not automatic. The path typically takes 12-24 months and requires five key steps: Master your current role, show leadership without the title, learn the business side, communicate your goals, and consider intermediate roles like shift lead first.
What to Expect
Management means longer hours, more responsibility, and dealing with difficult situations—hiring, firing, conflict resolution. But it also means better pay, more control over your schedule, and the opportunity to build and lead a team. The transition takes time and deliberate effort, but if you're ready to lead, the hospitality industry always needs strong managers who understand both service excellence and team development.